After the murder of George Floyd, hate speech on Facebook surged. But internal documents show the company continued to combat it with automated tools and too few human moderators. Even as civil rights leaders and the Black community registered complaint after complaint, internal documents reviewed by USA TODAY show that the company continued to combat a relentless wave of racially motivated hate speech with automated tools not sophisticated enough to catch the most harmful content and prone to making mistakes. Swipe to learn more, and tap our link in bio for the full story!